CHNC 2024

Conference Dates

Mark your calendars! CHNC 2024 will take place virtually on May 1st-2nd over two half-days, in the afternoon.


Tickets are NOW available through Eventbrite!

  • Early bird registration will open on January 18, 2024. 
  • Ticket prices will increase to our regular rates on March 14th, 2024.
  • Poster submissions close at 12am AT on April 5th, 2024. Submissions for oral presentations are closed.

Conference Agenda

Click here to download the detailed agenda.

Click here to download the preliminary agenda.

Please note that this agenda is subject to change leading up to the conference.

Our Conference Platform

CHNC 2024 takes place virtually, using the Whova platform.

If you are attending, we recommend downloading the app on a mobile device at least one week prior to the event. This will give you time to browse the agenda, engage in community board discussions, and become familiar with the online platform.

Keynote Speaker

Dr. Simone Dahrouge, PhD

Dr. Simone Dahrouge is an Associate Professor and a Scientist at the University of Ottawa Department of Family Medicine. She is a population health scientist and health services researcher. She runs a research program focused on establishing approaches to improve population health and reduce health inequities. She is a co-lead in a $109 million tri-council grant to improve care delivery for brain and heart interconnected conditions. Her team applies social prescribing and other innovative approaches to address population needs.


Panel Moderator

Judy Birdsell C.M., PhD

Judy is one of the founders of Imagine Citizens Network – a society whose mission is to enhance citizens’ ability to become valued partners in improving healthcare experiences and outcomes for people living in Alberta. Judy has a background in policy and strategy consulting, mainly in the field of health research policy. She has received three national awards to recognize her achievements in the voluntary sector and in 2022 was awarded the Order of Canada.

Panel Members

Suzanne Deliscar

Suzanne is a Parent-Partner with Lived Experience. She has been involved in several research studies as a parent-partner. Suzanne’s professional background is in law and languages, and she is currently a French and Spanish legal and official document translator.


Simron Sidhu

Simron has served as a systems navigator at an outpatient mental health clinic, where he has contributed to presentations on integrating navigation services in Alberta’s mental health and addiction space. He has conducted research in child and youth mental health and currently serves as a board member at Imagine Citizens Network, advocating for patient and caregiver involvement in healthcare decision-making.


Donna Rubenstein

Donna is Co-Chair of the Patient Advisors Network (PAN), a national independent community of patient-caregiver partners. PAN’s mission is to support people-centred healthcare that is inclusive for all through policy, research, service delivery and education. Donna is passionate about integrating the voice of lived experience and is a member of several health innovation projects related to digital health, mentorship and chronic disease management.


Dorothy Mary Senior

Dorothy is an experienced patient partner who has contributed to health research and patient engagement in Newfoundland and Labrador (NL). She 40-year career in the healthcare system. Dorothy participated in many research opportunities as a patient advocate in the Newfoundland and Labrador Health Services and the Strategy for Patient-Oriented Research Unit (SPOR). Dorothy’s involvement has seen her as part of a number of committees and initiatives that range from patient safety, accreditation, Quality of Care NL, and the NL Health Accord. Dorothy received the 2021 Newfoundland and Labrador Seniors of Distinction Award for her time and effort in health care.

Conference Theme

The theme of our fourth annual conference is Innovations in Healthcare Navigation.

Healthcare in Canada is often fragmented and challenging to navigate. As a result, patients may have negative experiences and not receive the care they need. Healthcare navigation is emerging as a strategy to reduce the barriers that patients and their care partners experience when navigating health and related services across settings and sectors. This is sometimes referred to as patient navigation, family navigation, systems navigation, and care navigation, among other terms.

This year’s conference will highlight innovations in healthcare navigation. We welcome abstracts on a variety of topics, including innovations in healthcare navigation practice, education, administration, and research.