Canadian Healthcare Navigation Conference, April 15-16, 2021, Virtual Conference

The Inaugural Canadian Healthcare Navigation Conference took place virtually on April 15-16th, 2021.

We had to postpone the inaugural conference that was originally planned for April 30-May 1st 2020. Due to the ongoing COVID-19 pandemic, the inaugural event was hosted virtually on April 15-16th 2021.

THANK YOU to all who attended our first event! If you attended the virtual conference, please complete our conference survey to help us as we plan for future years.

Canadian Healthcare Navigation Conference logo


Our goal is to create a platform for the sharing of best practices in navigation as well as for knowledge translation and exchange.

The inaugural Canadian Healthcare Navigation Conference (CHNC) will be hosted in partnership between NaviCare/SoinsNavi at the University of New Brunswick in Saint John and the Family Navigation Project at Sunnybrook Health Sciences Centre in Toronto.

Our keynote speakers are Dr. Karen Freund, (Expert in developing models of patient navigation), and Ms. Keli Anderson (President & CEO of FamilySmart in Vancouver BC).

In order to create opportunities for the involvement of individuals with lived experience (i.e., patients and families) at our conference, we will be offering a number of registration subsidies to support attendance. These subsidies will be offered through an application process, and will be reviewed by the conference organizing committee. To apply for a registration subsidy, please contact: for more details.

Submit an abstract

Interested in submitting an abstract?

Call for abstracts


NaviCare/SoinsNavi is a research-based navigation centre for children/youth aged 25 years or younger with complex care needs and their families in New Brunswick.


Family Navigation Project

The Family Navigation Project at Sunnybrook is a non-profit program designed to provide expert navigation of the mental health and addictions service system for youth aged 13-26 and their families, who are living in the Greater Toronto Area.

Family Navigation Project at Sunnybrook